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Description
We are seeking a Lead Consultant – Medicaid to lead advisory engagements with state and local Medicaid agencies. This role focuses on management consulting services and serves as a trusted advisor to Medicaid clients or potential clients, leads consultative discussions that shape client strategy, and is accountable for converting those discussions into successful consulting engagements. This role also plays a key role in responding to consulting focused Medicaid procurements and collaborates closely with internal delivery, business development (BD), sales, and capture teams. This role requires current Medicaid Consulting experience as a project leader.
Strategic Operational and Policy Support
The Lead Consultant - Medicaid will provide strategic operational and policy support to states. Consulting services may include:
Policy & Legislative Analysis – Evaluate and assess the impact of and compliance with state and federal legislation on program operations and strategy.
Program Design & Reform – Assist the Medicaid agency in creating and implementing Medicaid reform initiatives, including Section 1115 demonstrations.
Financial Consulting – Assist the state with financial reviews including but not limited to review of managed care and provider cost reporting.
Program Operations – Advise states on improvements in eligibility, enrollment, and customer service systems.
Quality Performance Analysis – Assess and improve care quality, including care delivered through managed care delivery systems.
Job Duties and Responsibilities:
The Lead Consultant provides strategic operational, policy, and program advisory support to publicsector clients. Consulting services may include:
- Policy & Regulatory Analysis – Evaluate and assess the operational, financial, and strategic impact of federal and state policy, regulatory, and legislative changes
- Program Design & Reform – Support clients in the design, modernization, and implementation of complex public programs and reform initiatives
- Financial & Performance Consulting – Conduct financial and operational reviews, including funding models, cost reporting, and program sustainability analyses
- Program Operations & Transformation – Advise clients on improving program administration, service delivery, eligibility/enrollment processes, and customer experience
- Quality & Outcomes Analysis – Assess and enhance program performance, quality outcomes, and accountability frameworks across delivery models
Client Advisory & Thought Partnership
- Serve as a senior advisor to executivelevel leaders within publicsector organizations on strategy, governance, oversight, and operational improvement
- Apply deep knowledge of public policy, regulatory frameworks, and government operations to guide client initiatives
- Advise clients on business process redesign, program readiness, risk management, and performance improvement
- Build longterm, trusted relationships with senior government leaders and stakeholders
- Deliver actionable, credible recommendations grounded in policy, operational, and financial expertise
Consulting Engagement Leadership
- Lead consulting engagements from initial advisory discussions through scoping, execution, and delivery
- Develop workplans, governance structures, and objective deliverables aligned to client needs
- Provide senior oversight to ensure delivery quality, manage risk, and maintain high client satisfaction
- Identify, recruit, and oversee consulting team members to support engagements
- Partner with internal stakeholders to strengthen gotomarket strategies and expand advisory offerings
- Support business development efforts, including proposal development, win strategies, and executive presentations
CrossFunctional Collaboration
- Collaborate closely with internal delivery teams supporting client operations and services
- Coordinate across consulting, delivery, business development, and executive leadership to present an integrated advisory presence
- Contribute to marketfacing thought leadership that reinforces organizational credibility and expertise
Job-Specific Essential Duties and Responsibilities:
- Client Advisory & Thought Partnership
- Lead executive-level conversations with state and local Medicaid agencies on program strategy, operational improvement, governance, and oversight
- Apply deep knowledge of federal Medicaid policies and regulations to support and guide client initiatives
- Advise clients on topics including business process redesign, program readiness, risk management, and performance improvement
- Build long-term, trusted relationships with Medicaid directors, deputy directors, program leaders, and other state and local staff
- Leverage deep expertise in Medicaid policy, federal regulations, and state operations to deliver actionable, credible recommendations
Consulting Engagement Leadership
- Manage consulting engagements that result from advisory discussions, from initial scoping through delivery and client outcomes
- Develop consulting workplans, governance structures, and deliverables that are objective, independent, and aligned to client needs
- Provide senior oversight to ensure delivery quality, manage risk, and maintain strong client satisfaction
- Recruit team members to support Medicaid consulting opportunities
- Partner with internal stakeholders on joint Medicaid consulting and operational opportunities to strengthen go-to-market strategies
- Partner with Business Development, Sales, and Capture teams to shape win strategies, value propositions, and client messaging
- Participate in proposal reviews, oral presentations, and executive briefings
Cross-Functional Collaboration
- Work closely with internal teams already delivering Medicaid enrollment, eligibility, and operational services to state clients
- Collaborate across consulting, delivery, BD, capture, and executive leadership to present a coordinated and credible Medicaid advisory presence
- Contribute to market-facing thought leadership that reinforces the organization’s position as a trusted Medicaid consulting partner
Minimum Requirements:
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience
Job-Specific Minimum Requirements:
- Bachelor’s degree required; advanced degree in public policy, public administration, healthcare administration, or a related field preferred
- 7+ years of hands-on experience working in senior-level positions for state Medicaid programs and/or consulting to state Medicaid programs
- Demonstrated experience leading or advising on Medicaid consulting engagements
- Proven ability to engage credibly with senior Medicaid executives and agency leadership
- Solid understanding of federal and state law and rules governing the Medicaid program as well as Medicaid financing
- Experience supporting or leading responses to consulting-focused Medicaid procurements
- Strong executive communication, facilitation, and relationship-building skills
Preferred Skills and Qualifications:
- Experience in organizations that provide both consulting and operational Medicaid services, with an understanding of independence and role boundaries
- Experience with MITA, CMS requirements, and certification frameworks (MECT, MEET, SMC