Description
Responsible for managing the City’s self-funded group health insurance plan and ensuring employee plan education and fiscal responsibility. The Benefits Manager will analyze and administer group health, life, and disability insurance, deferred contribution retirement programs, wellness and cost containment programs, COBRA and retiree insurance, insurance contract negotiations, and premium conversion programs.
Key functions also include managing the benefits administration software, designing wellness programs to target high-cost claims and preventative care, and developing communication plans to ensure employee knowledge of plan benefits.
As a member of the Human Resources management team, this position fosters a collaborative and innovative team environment, supervising the staff who support claim resolution and plan administration, and provides consultative services to internal clients as needed.
Work is performed under the general supervision of the Deputy Director of Human Resources with use of independent judgment and the selection of work methods and procedures and applying professional techniques to ensure currency with trends and compliance matters.
Essential Functions
- Manages and coordinates daily operations of the benefits functions that includes health, dental, vision, COBRA, and other City benefits, including management of a benefit enrollment system.
- Assist with financial data including claims costs, expenditures, and program utilization; assist with the analyzes of the plans based on claims history, usage, services, and cost and makes recommendations to management for plan changes.
- Conducts regular benchmarking analysis and surveys to ensure our benefits offerings remain competitive and meet the needs of our diverse workforce.
- Keeps comprehensive understanding and proficiency in employee benefit plans, offers suggestions on upcoming legislative actions related to benefits, and performs research on benefit-related topics.
- Communicates benefits information to employees through production and administration of presentations, informational sessions, and written materials.
- Coordinates monthly information sessions with plan representatives and educational seminars. Ensures employees understand their benefits and how to utilize them effectively.
- Participates in strategic planning for future benefit changes; assists in developing effective solutions and options; manages the implementation process of all changes and ensures the City complies of all regulations and requirements.
- Serves as the Plan Administrator for all 401a, 457b, and Roth IRA plans, managing the implementation of modifications to these plans. Conducts oral presentations to employee groups and management staff on retirement plans; Coordinate monthly information sessions with plan representatives and educational seminars.
- Designs, develop, and administers the City's Wellness Program; Conduct oral presentations to employee groups and management staff on the City’s Wellness Program. Manage budget of same.
- Ensures compliance with all State and Federal Regulations, the Affordable Care Act (Health Care Reform), collective bargaining agreements, and policies and procedures.
- Prepare Request for Proposal (RFPs), Request for Quotes (RFQs) and/or Bids for all Group Health lines of coverage and Broker/Consultant Services. Serves on Review and Selection committee for vendor proposals.
- Conducts surveys, research and various studies for enhancement, modification, and/or implementation of benefits programs.
- Identifies necessary changes in business processes as well as HRIS configuration to ensure efficient and accurate workflow and the best utilization of system capabilities and department resources to fit the City’s best practices.
- Manages the annual open enrollment process, including preparation, communication, and assistance to employees.
Performs personnel management duties such as managing and mentoring of the benefits staff, recommending hiring, discipline, and promotion of personnel; authorization and approval of leave/overtime. - Performs related tasks as required.
Related tasks:
- Assists in the department’s annual budget preparation specific to Benefit plan administration.
- Assists with the preparation and review of vendor agreements related the city’s health insurance programs.
- Monitors all carrier and vendor agreements for compliance with City standards and related regulation requirements.
- Assists in preparation of back-up documentation for City Manager or City Council approval.
- Authorizes of all loans, hardship withdrawals, Qualified Domestic Relations Orders (QDRO’s), hardship withdrawals and beneficiary administration.
- Coordinates monthly information sessions with plan representatives and educational seminars.
Requirements
- Bachelor's degree in human resources, public administration, or related field is required.
- Four (4) years of experience in benefit plan analysis and/or management including:
- Three (3) years of supervisory experience with increasing responsibility managing direct reports within a professional setting
- Possession of a valid State of Florida Class “E” driver's license.
PREFERRED QUALIFICATIONS:
- Five (5) or more years of experience in benefit plan analysis and/or management.
- Three (3) or more years of experience in managing self-funded health plan(s), budget forecasting, and financial management related to health benefits.
- Related Professional Certification(s) (CEBS, CBP, SHRM-CP or greater).
- Experience in the local government in the State of Florida
Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor’s degree, and additional two (2) years in lieu of an associate degree.
POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:
Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:
- Criminal Background Check
- Employment Verification
- Education Verification
- Certification/License Verification (if applicable)
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